The customer service and quality of work is superb from this company. They got us quotes quickly for updating our deck and gutters. Mike and John were great at communicating all our options and keeping us up to date on the process and timeline. Both projects were completed within the same week. The work was done so fast even delayed with rain. We work from home, and their work was very minimal disruption and turned out perfect! We requested just a couple of adjustments since the work was finished, and they have been responsive and resolved everything quickly. Will absolutely recommend!
Tudor Lance
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July 15, 2024
We were a “small potatoes” account that needed a little new porch porch to replace the old, crumbling concrete one. And new gutters across the front of the house. But we didn't get treated like “small time” but were treated like we were the most important one with amazing customer service from the first meeting to the last extra bit of support required to finish the job. What we needed and hoped for was more than fulfilled by Mike who set us up, John who over saw the gutters, and the amazing craftsmanship of Tyler, whose work in creating our porch was nothing less than beautiful, from day one. We are so grateful and blessed that every interaction with the Not Just Decks team was always great. And the outcome was more than we could have ever hoped for. Thank-you Mike, John and especially Tyler!
Michele Anderson
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June 10, 2024
Mike continues to run the business with his wife, Becca, the way that his parents started it, which is by "The Book" (the Bible) and the Golden Rule: "Treat others as you would have them treat you." This is a statement on Knot Just Decks “About” page and they are true to their word, it’s not just talk.
Many years ago we had them install Gutter Toppers on our house and we love them!
When we had issues because of another contractor that was replacing our roof and siding a few years ago, Mike did what was right and best for the customer (us) in the situation (the Golden Rule) and helped us resolve some of those issues. We couldn’t be happier with the customer service and response we have received from the company.
john patrick
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February 10, 2024
We had Mike and Austin tear down our wood deck and build with Trex. Their customer service and installers are fantastic. We couldn’t be happier. We have just had them out for a second time to add a gate to the deck. Again, they did not disappoint. The best workmanship and customer service we could hope for. They are the best.
Kathy Friend
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July 13, 2024
We love the concrete coating in our basement. The staff did a great job. They kept us informed and worked efficiently. Their pricing was competitive.
Our Address
3753 Lima Rd, Fort Wayne, IN 46805, USA
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The customer service and quality of work is superb from this company. They got us quotes quickly for updating our deck and gutters. Mike and John were great at communicating all our options and keeping us up to date on the process and timeline. Both projects were completed within the same week. The work was done so fast even delayed with rain. We work from home, and their work was very minimal disruption and turned out perfect! We requested just a couple of adjustments since the work was finished, and they have been responsive and resolved everything quickly. Will absolutely recommend!
We were a “small potatoes” account that needed a little new porch porch to replace the old, crumbling concrete one. And new gutters across the front of the house. But we didn't get treated like “small time” but were treated like we were the most important one with amazing customer service from the first meeting to the last extra bit of support required to finish the job. What we needed and hoped for was more than fulfilled by Mike who set us up, John who over saw the gutters, and the amazing craftsmanship of Tyler, whose work in creating our porch was nothing less than beautiful, from day one. We are so grateful and blessed that every interaction with the Not Just Decks team was always great. And the outcome was more than we could have ever hoped for. Thank-you Mike, John and especially Tyler!
Mike continues to run the business with his wife, Becca, the way that his parents started it, which is by "The Book" (the Bible) and the Golden Rule: "Treat others as you would have them treat you." This is a statement on Knot Just Decks “About” page and they are true to their word, it’s not just talk. Many years ago we had them install Gutter Toppers on our house and we love them! When we had issues because of another contractor that was replacing our roof and siding a few years ago, Mike did what was right and best for the customer (us) in the situation (the Golden Rule) and helped us resolve some of those issues. We couldn’t be happier with the customer service and response we have received from the company.
We had Mike and Austin tear down our wood deck and build with Trex. Their customer service and installers are fantastic. We couldn’t be happier. We have just had them out for a second time to add a gate to the deck. Again, they did not disappoint. The best workmanship and customer service we could hope for. They are the best.
We love the concrete coating in our basement. The staff did a great job. They kept us informed and worked efficiently. Their pricing was competitive.